Frequently Asked Questions
Everything you need to know about your Dr. Woof Apparel experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our charts to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns can be processed for a full refund or store credit.
What materials are used in Dr. Woof Apparel?
Our apparel is crafted from high-quality, breathable fabrics designed for both comfort and durability, ensuring they withstand frequent wear and washing.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular 'buy now, pay later' options like Afterpay and Klarna.